Table of Contents
At KwoTit ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services. By using KwoTit, you agree to the collection and use of information in accordance with this policy.
We believe in transparency. This policy explains what data we collect, why we collect it, and how you can control it.
1. Information We Collect
1.1 Information You Provide to Us
We collect information you voluntarily provide when you:
- Create an account: Name, email address, business name, and password.
- Set up your business profile: Business name, brand color, currency, tax rate, and logo URL.
- Build calculators: Questions, pricing, branding, and other content you create.
- Contact us: Name, email, and any information you provide in your message.
- Upgrade your plan: Payment information (processed securely by Paystack).
1.2 Information Collected Automatically
When you use our platform, we automatically collect:
- Usage data: Pages visited, features used, time spent, and interactions.
- Device information: IP address, browser type, operating system, and device type.
- Cookies: Small data files stored on your device to enhance your experience.
- Analytics: Aggregated data about how users interact with our platform.
1.3 Information from Third Parties
We may receive information from:
- Supabase: Authentication and database services.
- Paystack: Payment processing (we do not store your full payment details).
- Hosting providers: Netlify for hosting and performance monitoring.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services: Enable you to build, publish, and share calculators.
- Process payments: Securely handle subscriptions and upgrades through Paystack.
- Improve our platform: Analyze usage patterns to enhance features and user experience.
- Communicate with you: Send important updates, security alerts, and support messages.
- Customer support: Respond to your inquiries and provide assistance.
- Compliance: Comply with legal obligations and enforce our Terms of Service.
We do not use your personal information for automated decision-making or profiling that significantly affects you.
3. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
3.1 Service Providers
We share data with trusted third-party service providers who help us operate our platform:
- Supabase: Database and authentication services.
- Paystack: Payment processing (we do not store your full payment details).
- Netlify: Hosting and content delivery.
- Email services: For transactional emails (order confirmations, notifications).
3.2 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of KwoTit, our users, or others.
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.
3.4 With Your Consent
We may share your information with your explicit consent or at your direction.
4. Data Storage & Security
4.1 Where We Store Your Data
Your data is stored on secure servers provided by Supabase, with data centers in [region]. We implement industry-standard security measures to protect your information.
4.2 Security Measures
We take security seriously and employ:
- Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest.
- Access controls: Strict access controls to personal data.
- Authentication: Secure authentication via Supabase.
- Regular audits: We review our security practices regularly.
4.3 Limitations
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work hard to maintain the highest reasonable standards.
5. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information:
5.1 Access & Correction
You can access and update your account information at any time through your dashboard settings.
5.2 Data Portability
You may request a copy of the data you have provided to us in a structured, commonly used, and machine-readable format.
5.3 Deletion
You may request deletion of your account and associated data. Please note that we may retain certain information as required by law or for legitimate business purposes.
5.4 Opt-Out
You can opt out of promotional communications by following the unsubscribe instructions in our emails or by contacting us directly.
5.5 Cookie Controls
You can manage cookie preferences through your browser settings.
To exercise any of these rights, please contact us at the email provided in Section 12. We will respond to requests within a reasonable timeframe.
GDPR & CCPA Compliance: If you are a resident of the European Economic Area (EEA) or California, you have specific rights under the GDPR and CCPA. We are committed to complying with these regulations and responding to your requests promptly.
6. Cookies & Tracking
6.1 What Are Cookies
Cookies are small text files stored on your device that help us enhance your experience on our platform.
6.2 How We Use Cookies
- Essential cookies: Required for the platform to function (e.g., authentication).
- Preference cookies: Remember your settings (e.g., theme preference, language).
- Analytics cookies: Help us understand how users interact with our platform.
6.3 Managing Cookies
You can control and manage cookies in your browser settings. Please note that disabling cookies may affect the functionality of our platform.
6.4 Third-Party Cookies
We use third-party services that may place cookies on your device:
- Supabase: Authentication and session management.
- Paystack: Payment processing.
- Analytics: To understand platform usage.
7. Third-Party Services
Our platform integrates with several third-party services. Each service operates under its own privacy policy:
- Supabase: Supabase Privacy Policy
- Paystack: Paystack Privacy Policy
- Netlify: Netlify Privacy Policy
We encourage you to review the privacy policies of these services. We are not responsible for the data practices of third-party services.
8. International Data Transfers
KwoTit is based in Ghana, and our data is primarily stored in Supabase data centers. If you are located outside Ghana, please note that your information may be transferred to and processed in countries where data protection laws may differ.
We take steps to ensure that your data is protected in accordance with this Privacy Policy and applicable laws, including using standard contractual clauses where required.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal, regulatory, or legitimate business purposes (e.g., to resolve disputes, enforce our agreements, or comply with tax laws).
Lead data collected through your calculators may be retained as part of your business records. You are responsible for managing and deleting this data in accordance with your own privacy policies.
10. Children's Privacy
Our platform is not intended for use by individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date.
For material changes, we will notify you through our platform or via email (if we have your contact information). Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.
We encourage you to review this policy periodically to stay informed about how we protect your privacy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all enquiries within 3 business days.
Your privacy matters to us. Thank you for trusting KwoTit.